Remote Service is offered to all customers within the continental United States. This service can
only be done if the customer has an Internet connection. We can repair your computer problem
efficiently without leaving the comfort of your home. Our technicians connect to your computer
using an encrypted screen sharing software to resolve your issue right in front of your eyes.
This service does not apply to hardware replacement. Remote Service can fix most software issues and
software conflicts. Service does not cover software issues with user programs, games or other such